how to get a five star rating (or, not)

Someone asked me why I gave five stars to a recent chat with a company.  Were they really worth five stars?  This is how I give out my stars.

One for responding within the time frame I required of them.
One for understanding the issue and not confusing it with another.
One for being knowledgeable.
One for finding a solution.
One for explaining, teaching, showing well in a meaningful, polite, non-robotic way.

If you’ve done all this, then you get five stars out of me.  If not, then not.

Earl Grey tea

I shocked the world today.  I walked into Good Earth Coffee House and ordered … “Earl Grey tea, please.”  The server, stunned, just looked at me with wide eyes for 3 or 4 seconds.  I wish I had a body cam.  She turned to her coworker and said, slowly, “Earl Grey tea.”  The coworker widened her eyes.  “Okaayyy.”

I’ve been coming here for several years, on and off, and have always had coffee.  But, once in a while, you have to shock the world.

Logan & Katie

At Starbucks now having a second cup.  I read the paper and then turned on the computer.  In the mean time, my coffee cup sat on the table.

A guy and gal sitting next to me said, “That’s a cool cup you have there.”  I thought that that was an interesting way to brake the ice.  They introduced themselves as Logan & Katie.  They’re entrepreneurs.  Not sure exactly what that means in terms of actual work done, but they have a plan.  We talked about the weather, Thanksgiving, Lethbridge, careers, and other stuff.  This doesn’t happen very often – strangers just start talking.  Floyd and I were talking about this earlier this week – that people should talk more.  And it happened.  Nice people.